Email Marketing 101: How to Create Campaigns That Convert

Email Marketing 101: How to Create Campaigns That Convert

After the introduction of emails in 1971, it became one of the most used direct communication methods between electronic devices. The idea of email marketing was brought forward soon after, with a marketing manager using it for sending commercial emails in 1978. Now, email marketing has become an integral part of the digital marketing landscape

Email marketing has changed drastically over the years. With the innovation of advanced tools, emails can reach a hyper-specific audience. As a result, businesses, organisations, and individuals can send specific messages to the people they want, which is incredible for marketing. 

We will discuss the basics of email marketing in this blog. By the end, you will learn what it is, how it is still relevant, and how you can come up with a successful marketing campaign using the power of emails. 

What Is Email Marketing?

Simply put, email marketing is the use of emails for promotion. It is a section of digital marketing where businesses create awareness about their products, services, and associated deals. The ultimate goal of this kind of marketing is to drive sales and profit, and it’s done by building a strong relationship with the customer base and building brand awareness. 

Why Email Marketing is Still Effective

Email marketing used to be a one-size-fits-all strategy where companies sent generic newsletters to their entire list. While this succeeded for some time, today’s email marketing has developed into a very tailored, data-driven approach. Automation, segmentation, and advanced analytics let companies provide customised messages that directly address the requirements and preferences of their audience.

Email is still a pillar of digital marketing even as new channels like social media and messaging apps grow. The reason is that unlike social media, where algorithms dictate visibility, it provides direct access to your audience in a venue they check every day. The numbers show it: email marketing routinely offers better ROI, engagement, and conversions than most other channels.

Massive and Growing Audience

Email is not just surviving; it’s thriving. Around 4.6 billion people worldwide are predicted to be email users by 2025. More than half of the world’s population will be using email. Thus marketers have access to an enormous and steadily expanding audience.

Email is among the most inclusive marketing tools since consumption of it crosses all demographics unlike other digital platforms. Email guarantees your message reaches people in their inbox, a personal environment where they are more likely to interact whether your target audience is Gen Z, Millennials, or Boomers.

Daily Engagement

For the great majority of individuals, email is a daily habit. With 88% of people checking their emails daily, this is a dependable way to regularly reach your audience.

This amount of engagement is much higher than what you might see on other marketing channels, where people might only interact occasionally. Whether they are reading emails at night or checking their inbox during morning coffee, email allows you to be in touch with people where they already are. Email is a must for maintaining top-of-mind awareness of your brand since it is always visible. 

Exceptional ROI

Email marketing is unparalleled for return on investment (ROI). Businesses generate an average of $36 for every $1 spent—a staggering 3600% ROI. This substantially surpasses the ROI of other digital marketing outlets, including PPC advertising and social media.

More importantly, other companies claim even more success—18% of which reach over $70 for every dollar spent. Email marketing provides one of the most reasonably priced strategies for increasing sales and cultivating client loyalty regardless of size—small startup or big business. 

Automation Drives Results

Email automation has revolutionised how businesses communicate with their audience. Here’s why automation is a game-changer:

  • Higher Open Rates: Automated campaigns achieve a 42.1% open rate, far exceeding typical bulk emails.
  • More Clicks: On average, automation generates a 5.4% click rate, ensuring your audience actively engages with your content.
  • Increased Conversions: One in three people who click on automated emails make a purchase. Additionally, nearly half of the users convert after receiving welcome emails or cart abandonment reminders.

(Source: Omnisend, 2023)

Automation allows you to send the right message at the right moment—from a welcome email for new members to a follow-up after a transaction to a reminder to finish a checkout. It has been shown that these timely, customised messages work.

Email Directly Influences Consumer Decisions

Email isn’t just a way to talk to people; it also has a big effect on how people act. Email is a crucial touchpoint in the buyer’s path since around 59% of buyers claim that marketing emails affect their purchase choices.

Further proving its influence is 52% of consumers making purchases straight from an email in 2023. Email motivates action and turns interest into money, whether it’s personalised advice, product announcements, or promotional discounts. 

Outperforming Social Media

Email marketing consistently outshines social media in terms of engagement and conversions:

  • Email campaigns perform 13% better than social media posts.
  • They also outperform social media ads by 11%.

(Source: Consumer Trends Index 2023)

Social media platforms are excellent for building brand recognition and community, but algorithms and platform-specific rules limit its reach. In contrast, email gives you complete control over your message, ensuring that it reaches your audience free from interruption.

Types of Email Campaigns

There are several campaign forms available in email marketing; each meant to reach particular goals. From updating your audience to increasing sales or reactivating inactive members, the choice of email campaign type will greatly affect your outcomes. The most successful kind of email campaigns are broken down here:

1. Newsletters

Your best tool for keeping your readers updated is a newsletter. These emails are sent on a daily basis and are full of useful information, important updates, and exciting news. Consider them as a continuous means of keeping in touch, offering everything from industry trends to corporate news and useful advice. It’s all about getting to know your subscribers well and keeping them interested and updated.

Best Practices

  • Create familiarity with a constant style.
  • Emphasise value rather than only sales pitches.
  • Clearly state CTAs, asking readers to visit your website or register for an event. 

2. Promotional Emails

Driving action and increasing sales define promotional emails. These emails highlight your greatest offerings, whether they are a seasonal campaign, a flash sale, or an exclusive bargain. They are ideal for generating urgency, enthusiasm, and immediate, quantifiable results impacting your bottom line.

Best Practices

  • Set a sense of urgency by offering limited-time deals or using countdown timers.
  • Use striking images to highlight your products or services.
  • Personalise offers depending on consumer preferences or behaviour (such as product recommendations or reminders of abandoned carts). 

3. Welcome Emails

Your first opportunity to really stand out is through welcome emails. Sent straight after someone’s joining your list, these emails define your relationship’s tone. While making them feel valued from the beginning, they present your brand, showcase your value, and invite members to look into what you have to offer.

Best Practices

  • Personalise it by mentioning the receiver by name.
  • Clearly state what members will get—e.g., weekly tips or exclusive incentives.
  • Add a strong CTA urging them to follow you on social media or make their first purchase. 

4. Re-Engagement Campaigns

You can get back inactive subscribers with re-engagement programs. These emails are meant to grab readers’ attention, pique their curiosity, and remind them of the first reason they joined up. Personalised communications or special offers will help you to restore relationships, enhance the quality of your email list, and lower turnover.

Best Practices

  • Choose provocative subject lines such as “It’s Been a While” or “Come Back for Something Special.”
  • Emphasise the advantages of keeping subscribed, such as access to exclusive discounts or insightful materials.
  • If they don’t respond, you might want to send them a follow-up email or remove them from your list to keep your email response rate high. 

Email Marketing Tools

Why do you need tools for email marketing? Isn’t it as simple as just writing up an email and manually sending it to your customer list? Well, there are certain issues with that:

  1. When your business grows, sending emails manually to a lot of people will take up a great chunk of your time.
  2. Using Gmail or similar services is not great for promotional emails as they are often sent to the “spam” box.
  3. Lastly, without the right tool, you cannot conduct a targeted email campaign based on points like geography, age, interests, etc.

Here’s an overview of some top platforms and the key features to look for when selecting the best tool for your needs.

Top Email Marketing Tools

HubSpot Marketing Hub

Beyond email marketing, HubSpot Marketing Hub performs as a complete martech platform. It’s made for small to medium-sized businesses and includes important features like automation, analytics, and CRM tools. This makes it comparable to enterprise options like Salesforce. For companies striving for a complete strategy, its emphasis on optimising the whole client journey—not only email—makes it a wise decision.

Mailchimp

A reliable name in email marketing, Mailchimp has changed greatly over time. Although email campaigns still define its major strength, it now incorporates CRM capabilities and even tools for website building. Even though Mailchimp has more features, it still has an easy-to-use design, which makes it a great choice for marketers who value both strong capabilities and ease of use.

Campaigner

Campaigner is perfect for businesses looking for a very flexible and reasonably priced email marketing option. It is both flexible and strong since it provides additional capabilities, including a workflow designer and flawless connection with outside tools. Its straightforward design distinguishes it, particularly for organisations that appreciate simplicity without sacrificing capability.

Brevo (formerly Sendinblue)

From a simple email tool, Brevo has developed into a complete marketing centre. Companies looking to increase their email marketing initiatives find this appealing given built-in CRM tools and sophisticated automation. Brevo is a reasonably priced option with features that fit budgets as well.

Key Features to Look for in an Email Marketing Tool

1. Automation

By simplifying repeated chores, including welcome emails, cart abandonment reminders, and follow-up, automation saves time. Modern systems like HubSpot and Brevo have thorough workflow designers that let you easily develop sophisticated, behaviour-based campaigns.

2. Analytics and Reporting

Search for tools offering thorough analytics to maximise your email approach. Important indicators such as open rates, click-through rates, and conversion rates should be clearly available. HubSpot, for instance, shines at following the client’s path and offering useful analysis.

3. Integration Capabilities

Select a tool that easily fits your current tech stack. Extensive third-party software integrations on platforms like Campaigner and Brevo let you link your CRM, online store, and other tools for a consistent workflow.

4. User Experience (UX)

An easy-to-use interface guarantees the capacity of your team to monitor, plan, and run campaigns. Mailchimp is a great choice for novice and seasoned marketers because of its continuously easy-to-use UI.

5. Scalability

Scalability is absolutely vital whether your company is small business or large. Your company will require a system that can manage more complicated processes, bigger email lists, and extra features without breaking the budget as it expands.

Key Elements of a High-Converting Email Campaign

What makes an email campaign successful, bringing high click-through rate (CTR) and conversion? It’s not just one thing. An email contains multiple parts, from the subject line to the main body. Then there is the question of layout and design, as an email with just a wall of text is not going to do much in today’s marketing landscape. With that being said, here are the key elements that can ensure high-conversion in your email campaigns:

Crafting a Compelling Subject Line

One of the most important parts of your marketing is the subject line, which is the first thing people see. Strong subject lines catch attention and draw in readers, increasing open rates.

Why It’s Important

  • 47% of recipients open an email based solely on the subject line.
  • A well-crafted subject line sets the tone and encourages engagement with your content.

Tips for Writing Attention-Grabbing Subject Lines

  1. Keep it concise—aim for 6-10 words to ensure it displays properly across devices.
  2. Use action-oriented language to create urgency or excitement, e.g., “Last Chance: 50% Off Ends Tonight!”
  3. Personalise it with the recipient’s name or reference their preferences, e.g., “John, Your Exclusive Offer Awaits!”
  4. Include numbers or lists, e.g., “5 Tips to Skyrocket Your Productivity”.
  5. Avoid spammy words like “Free” or “Act Now,” as these can hurt deliverability.

Personalisation and Segmentation

Segmentation and personalisation help generic email blasts into relevant, targeted messages that appeal to recipients.

Why It’s Effective

How to Personalize Emails

  1. Address recipients by name, e.g., “Hi Sarah, we’ve got something special for you!”
  2. Send product recommendations based on past purchases or browsing activity using behavior-based triggers.
  3. Make offers that are special to the location or preferences of each customer. 

How to Segment Your Audience

  • Demographics: Age, gender, or location.
  • Behaviour: Purchase history, email engagement, or website activity.
  • Preferences: Interests or product categories they’ve shown interest in.
  • Lifecycle Stage: New subscribers, repeat customers, or inactive users.

Clear and Engaging Copy

Once recipients open your email, your copy must deliver value and guide them toward taking action.

  1. Start with a compelling hook that grabs readers in.
  2. Shorten paragraphs and sentences to improve readability.
  3. Emphasise benefits rather than only features; show readers how your good or service addresses their needs.
  4. Keep a conversational voice that seems relevant and personal. 
  5. Use urgency to encourage quick action, e.g., “Limited stock—order now!”

Examples of Effective CTAs (Call-to-Actions)

  • “Shop Now and Save 20%”
  • “Claim Your Free Trial”
  • “Get Started Today”
  • “Explore New Arrivals”

Make your CTA stand out with bold buttons and clear, action-driven language.

Design and Layout

Great design ensures your email looks professional and guides the reader’s attention to key elements.

Mobile-Friendly Designs

  • Nearly 60% of emails are opened on mobile devices, so use responsive templates that adapt to different screen sizes.
  • Use a single-column layout for easier scrolling on smaller screens.
  • Ensure your font size is readable—14-16px for body text and 22px or larger for headlines.

Using Visuals Strategically

  • Add excellent visuals to support your message, but steer clear of stuffing the email with images.
  • Include visuals or icons to break up the text and make the email look good.
  • Add alt text to photos to guarantee that, even in cases of non-loadable images, key information is easily available. 

A/B Testing and Analytics

A/B testing and analytics are absolutely crucial to maximise your email efforts. They help you to always grow and find out what suits your audience.

What to Test

  1. Subject Lines: Experiment with different tones, lengths, and personalisation.
  2. Designs: Test variations in layout, colour schemes, or use of visuals.
  3. CTAs: Compare the effectiveness of different phrases, button colours, or placements.

Key Metrics to Track

  • Open Rates: Indicates how compelling your subject lines are.
  • Click-Through Rates (CTR): Measures how engaging your content and CTAs are.
  • Conversion Rates: Tracks how many recipients take the desired action (e.g., making a purchase).
  • Bounce Rates: Identifies issues with your email list quality or deliverability.

Based on the data from your analytics, improve the next campaigns with an eye on the factors causing the most involvement and conversion.

Steps to Create a Successful Email Campaign

Developing a good email campaign requires both rigorous preparation and execution. Use these six guidelines to make sure your campaign performs the way you want it to and appeals to your target demographic.

Step 1: Define Your Goal

First, decide what you wish to accomplish with your email program. Clear goals will help you plan your approach and figure out how well it worked.

Examples of Goals

  • Increase sales during a promotion.
  • Boost website traffic for a new product launch.
  • Drive sign-ups for an event or webinar.
  • Re-engage inactive subscribers.

Having a focused objective ensures every element of your campaign is aligned with achieving that specific outcome.

Step 2: Identify Your Target Audience

Knowing who you’re speaking to is crucial for creating a message that resonates.

How to Identify Your Audience

  • Examine your current customer data to identify trends in interests, demographics, or behaviour.
  • Sort your audience according to preferences, buying behaviour, or involvement level.
  • Use tools such as polls and surveys to learn more about the demands of your subscribers. 

A well-defined audience allows you to craft personalised emails that feel relevant and meaningful.

Step 3: Create Engaging Content

Your content should be tailored to your audience should be tailored to your audience and aligned with your campaign goal.

What to Include

  • Educational Content: Share tips, guides, or how-to articles.
  • Promotions and Discounts: Offer exclusive deals or flash sales.
  • Announcements: Inform subscribers about product launches, events, or company updates.

Step 4: Choose the Right Email Marketing Tool

Selecting the right platform is essential for delivering, managing, and analysing your campaigns effectively.

Factors to Consider

  • Automation features for sending personalised emails at the right time.
  • Integration with your CRM or other tools to streamline workflows.
  • Analytics dashboards for tracking open rates, click-through rates, and conversions.

Step 5: Schedule and Automate Your Campaigns

Timing plays a significant role in the effectiveness of your emails.

How to Plan and Automate

  • Based on the behaviour of your audience, use statistics to decide when to send emails.
  • Automate welcome emails, reminders for abandoned carts, and follow-ups to guarantee consistency.
  • Distribute your emails deliberately to prevent overwhelming your readers.

Automation tools let you send emails depending on particular events, such as a purchase by a subscriber or a website visit.

Step 6: Monitor and Optimize Performance

The success of your email campaign does not stop when you hit “send.” Constant improvement depends on you tracking and perfecting your technique. Monitor the performance of your ongoing campaign and look for ways to improve. 

Getting Started with Email Marketing

Ready to master the art of email marketing? One of the best ways to do that is to learn from the experts themselves. With the help of Sikkhon’s courses, you can get a deeper understanding of the digital marketing landscape. Enrol now to get your journey started!

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